Do you have some questions about how Silver Chef could work for you and your business? Read our FAQs below to find out more, or contact us and we'll be in touch to discuss further.

Get Started

Everything you need to know to get started

Rent-Try-Buy is a 12 month rental agreement that allows you to:

  • Upgrade equipment at any time; or
  • Purchase equipment at any time and receive a 75% net rental rebate on your payments made in the first year.

 

At the end of your 12 month agreement, you can:

  • Continue renting and the purchase price will continue to drop, or;
  • Return equipment with no further obligation*, or
  • Work towards ownership with a 30% discount on your weekly payments on our Easy Own finance option.

 

The benefits of Rent-Try-Buy are:

  • Low weekly rental to preserve your cash flow
  • Flexibility to upgrade your equipment if it's not quite right
  • You can add more equipment as your business grows
  • Payments that are 100% tax deductible*
  • Off balance sheet funding so it doesn’t affect your borrowing ability

*Servicing, cleaning and transport costs may apply

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You can apply online or call our Customer Service team on 1800 337 153 to process a phone application. 

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All applicants must provide a valid ABN and the following supporting information in colour:

  • Driver’s licence
  • Medicare card
  • A copy of a document which verifies your name and residential address (e.g. rates notice, bank statement, electricity bill etc)
  • A copy of your signed lease or we can confirm your commercial lease with your landlord by phone
  • If not born in Australia or New Zealand, a copy of your AU/NZ Passport or Visa

Depending on your application amount, we may require additional information based on individual circumstances. 

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The rental agreement commences on the day of equipment delivery. Your first payment will be deducted seven days after this date.

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Our standard rental agreement term is 12 months, but you have the option to purchase the equipment at any time and receive a 75% net rental rebate on your payments made in the first year.

If you have any questions about your Silver Chef rental agreement, contact us online or call us on 1800 337 153.

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Simply call our Customer Service team on 1800 337 153 and we can put you in touch with our Account Managers to help you find a local dealer for your specific equipment needs. 

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Yes, you can use multiple dealers at the same time, however, each quote received will be on a separate contract. The number of contracts you can have on your account with Silver Chef is unlimited.

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Silver Chef fund a wide range of items from coffee equipment to refrigeration, stainless steel to tables and chairs. Call us on 1800 337 153 for a full list of items we fund. 

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Payments

When and how to pay

Rent-Try-Buy® has a flat rental rate that is based on the original equipment price. Use our Rental Calculator to find out what your weekly rent would be.

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Rent is charged weekly. Payment options include direct debit or credit card. A regular payment will be setup and the rental amount will be deducted from your nominated bank account weekly.

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Yes we do. Visa and Master Card incur 1.5% surcharge and Amex incurs 3.0% surcharge

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At the end of 12 months

Find out about your options after 12 months

At the end of your 12 month agreement, you can:

  • Continue renting and the purchase price will continue to drop, or;
  • Return equipment with no further obligation*, or
  • Work towards ownership with a 30% discount on your weekly payments on our Easy Own finance option.

If you have any further questions, please call us on 1800 337 153 or contact us.

*Servicing, cleaning and transport costs may apply.

You can pay out at any time or work towards ownership with a 30% discount on your weekly payments on our Easy Own finance option after 12 months. 

If you choose to pay out in the first year of the agreement, 75% net of what you’ve paid in rent will be deducted from the original purchase price - GST is then added on what’s left to determine the final figure.  You don’t lose your rebate if you continue to rent after 1 year, once you’ve completed the minimum term a reduced rebate is applied.

Equipment

Receiving, servicing and maintaining your equipment

All new equipment comes with a manufacturer’s warranty and is held by your chosen supplier or manufacturer. This is usually 12 months, which will cover your first 12 month agreement with Silver Chef.

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If you are unhappy with the condition or performance of any of your equipment, please contact your dealer. They will guide you in the right direction. You can also call us on 1800 337 153 and we'll be happy to offer help and assistance.

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This depends on the size and condition of the equipment when it is returned to us. You are responsible for either arranging or paying for the transport back of the equipment to Silver Chef. There will be a cleaning/repair charge payable or deducted from the security bond if required. Call us on 1800 337 153 and we'll guide you through the process. 

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Once signed rental contract and upfront cost are received, you can arrange delivery of your equipment with your preferred dealer. However, if you have any questions, feel free to call us on 1800 337 153.

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It’s important to check if there are any damage when equipment is delivered. If you believe there are damage to the equipment you've ordered, please take photos so that you can show your dealer and contact Silver Chef as soon as possible. 

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Contact our Customer Service team on 1800 337 153. We will help you find a supplier and as long as the new equipment is ‘like for like’ and ‘bigger & better’ we will generate a new rental agreement and send you relevant information to organise the return of your equipment.

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Contact your preferred supplier to choose your equipment. Once Silver Chef receives the quote, we will contact you if additional information is needed. 

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Update your details

Update your contract details

Give us a call on 1800 337 153 and we'll take you through updating your details.

Yes, call us on 1800 337 153 and we’ll send you a Debit Request Form to sign with the new details.

Yes, you can nominate the same or a different payment day for every individual contract. Call us on 1800 337 153 and we can change this for you.

Yes, we have a simple process where you can transfer your rental agreement over to a new business owner if you decide to sell, or change your business details.  Contact us for more information about how this works.