Do you have some questions about how Silver Chef could work for you and your business? Read our FAQs below to find out more, or contact us and we'll be in touch to discuss further.

Get Started

Everything you need to know to get started

Rent-Try-Buy is a 12 month rental agreement that allows you to:

  • Upgrade equipment at any time; or
  • Purchase equipment at any time and receive a 75% net rental rebate.

 

At the end of your 12 month agreement, you can:

  • Continue renting and the purchase price will continue to drop, or;
  • Return equipment with no further obligation*, or
  • Work towards ownership with a 30% discount on your weekly payments on our Easy Own finance option.

 

The benefits of Rent-Try-Buy are:

  • Low weekly rental to preserve your cash flow
  • Flexibility to upgrade your equipment if it's not quite right
  • You can add more equipment as your business grows
  • Payments that are 100% tax deductible*
  • Off balance sheet funding so it doesn’t affect your borrowing ability

*Servicing, cleaning and transport costs may apply

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Our dedicated Customer Service team are available for any of your queries or to process a phone application - call us on 1800 191 684.

Alternatively you can apply online.

In both cases, be sure to have your driver’s license, Medicare number, a valid ABN and a current rates or lease notice handy.

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Depending on your application amount, all we need to get the ball rolling is a valid ABN and your driver’s licence or other form of photo ID.

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The rental agreement commences on the day of equipment delivery. Your first payment will be deducted seven days after this date.

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Our rental agreement term is 12 months, but you have the option to purchase the equipment at any time and receive 75% of the rent you have paid, excluding GST, off the original purchase price.

If you have any questions about your Silver Chef rental agreement, contact us online or call us on 1800 191 684.

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Simply call our customer service team on 1800 337 153 and we can assist with helping you find a local dealer for your specific equipment needs. We also have dealer relationship managers out on the road who can visit you to assist if need be.

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Payments

When and how to pay

Our rental product, Rent-Try-Buy®, has a flat rate that is based on the original equipment price. Use our Rental Calculator to find out what your weekly rent would be.

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Rent is charged weekly. You can pay by Direct Debit or by credit card.

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Payment options include Direct Debit or credit card. A regular payment will be setup and the rental amount deducted from your nominated bank account weekly.

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Yes we do. Visa and Master Card incur 1.5% surcharge and Amex incurs 3.0% surcharge

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At the end of 12 months

Find out about your options after 12 months

At the end of your 12 month agreement, you can:

  • Continue renting and the purchase price will continue to drop, or;
  • Return equipment with no further obligation*, or
  • Work towards ownership with a 30% discount on your weekly payments on our Easy Own finance option.

If you have any further questions, please call us on 1800 337 153 or contact us.

*Servicing, cleaning and transport costs may apply.

Equipment

Receiving, servicing and maintaining your equipment

All new equipment comes with a manufacturer’s warranty and is held by your chosen dealer. This is usually 12 months, which will cover your first 12 month agreement with Silver Chef.

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If you are unhappy with the condition or performance of any of your equipment, please contact your dealer. They will guide you in the right direction.

You can also call us on 1800 337 153 and we'll be happy to offer help and assistance.

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This depends on the size and condition of the equipment when it is returned to us. You are responsible for either arranging or paying for the transport back of the equipment to Silver Chef. There will be a repatriation (cleaning/repairs) charge payable or deducted from the security bond if required. Call us on 1800 337 153 and we'll guide you through the process of having the equipment cleaned, serviced and returned to us.

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Yes, you can pick up your equipment. Contact your dealer who can help to arrange this, or give us a call on 1800 337 153 if you have any other questions.

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You can arrange delivery of your equipment with your preferred dealer. However, if you have any questions at all, feel free to call us on 1800 337 153.

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If you believe there is damage to the equipment you've ordered, please contact your dealer. It’s important to check the equipment as soon as it is delivered just in case there is some damage. If you believe there is damage, please take photos so that you can show your dealer and contact them as soon as possible, so they can assist you. 

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Update your details

Update your contact details

Give us a call on 1800 337 153 and we'll take you through updating your details.