Delivery

If you rent or lease the equipment, it will be delivered to you after you’ve signed the rental or lease agreement and paid the upfront costs.

You’ll be informed of the delivery charge in the freight quote we email you.

If you purchase the equipment outright, you’ll be
informed of the delivery charge after entering your shipping address during the online checkout process.

We deliver Monday to Friday, during regular business hours.

We’ll contact you to confirm your delivery address and give you an estimated time of arrival; you should receive the equipment within 1–8 business days.

Or, if the equipment is warehoused in Brisbane, Melbourne or Perth and you’re nearby, you can — during the checkout process — choose the option to collect the equipment.

For more information, see our ‘Delivery and returns’ web page.

Warranty

Our ‘Certified Used’ and clearance equipment is backed by a three-month warranty.

If the equipment develops a covered fault within the warranty period, call us on 1800 154 161.

We’ll organise a free repair, replacement, or refund.

Once the equipment is out of warranty, customers are responsible for meeting any repair costs.

Rest assured that, if your equipment develops a fault or breaks down after its warranty has expired, we can help you quickly find a repairer or source a replacement machine in as little as a day.

For more information, see our ‘Equipment warranties’ web page.