Welcome to SilverChef’s inaugural Future Grazing Report, where we look ahead to the trends that will affect the hospitality industry in 2020 and beyond.
We surveyed more than 1,000 Australian consumers to find out what they care about when dining out or ordering in, then compared the findings with a survey of almost 500 of our hospitality industry customers. The results highlighted where hospitality operators are rising to meet consumer expectations, and where they risk missing the mark.
To help interpret and make sense of what the findings mean for your business, the Report also contains insights from industry experts, including Rod Fowler, Director and Principal of Food Industry Foresight; and Brad Howarth, Technology Journalist, Author and Speaker.
At SilverChef, we owe our success to the hard-working entrepreneurs and operators who make up the vibrant Australian food service sector. We hope the Future Grazing Report will help you better navigate our rapidly-changing industry, and prepare for changes in consumer behaviour and expectations.
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