How do I get more equipment?

Contact your preferred supplier to choose your equipment. Once Silver Chef receives the quote, we will contact you if additional information is needed. 

How do I upgrade equipment?

Contact our Customer Service team on 1800 337 153. We will help you find a supplier and as long as the new equipment is ‘like for like’ and ‘bigger & better’ we will generate a new rental agreement and send you relevant information to organise the return of your equipment.

How do you work out the purchase price if I choose to pay out?

If you choose to pay out in the first year of the agreement, 75% net of what you’ve paid in rent will be deducted from the original purchase price - GST is then added on what’s left to determine the final figure.  You don’t lose your rebate if you continue to rent after 1 year, once you’ve completed the minimum term a reduced rebate is applied.

When will I own the equipment?

You can pay out at any time or work towards ownership with our Easy Own® finance option after 12 months. With Easy Own®, you'll enjoy a:

  • 30% discount on your weekly payments on a 36 month contract; or
  • 15% discount on your weekly payments on a 24 month contract.

What do you finance?

Silver Chef fund a wide range of items from coffee equipment to refrigeration, stainless steel to tables and chairs. Call us on 1800 337 153 for a full list of items we fund. 

Can I change the bank account that rent is debited from?

Yes, call us on 1800 337 153 and we’ll send you a Debit Request Form to sign with the new details.

Can I use multiple dealers at once?

Yes, you can use multiple dealers at the same time, however, each quote received will be on a separate contract. The number of contracts you can have on your account with Silver Chef is unlimited.

How do I update my contact details?

Give us a call on 1800 337 153 and we'll take you through updating your details.

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