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Can someone else take over my contract?

Yes, we have a simple process where you can transfer your rental agreement over to a new business owner if you decide to sell, or change your business details.  Contact us for more information about how this works.

Can I change the day my payments come out?

Yes, you can nominate the same or a different payment day for every individual contract. Call us on 1800 337 153 and we can change this for you.

How do I get more equipment?

Contact your preferred supplier to choose your equipment. Once Silver Chef receives the quote, we will contact you if additional information is needed. 

How do I upgrade equipment?

Contact our Customer Service team on 1800 337 153. We will help you find a supplier and as long as the new equipment is ‘like for like’ and ‘bigger & better’ we will generate a new rental agreement and send you relevant information to organise the return of your equipment.

How do you work out the purchase price if I choose to pay out?

If you choose to pay out in the first year of the agreement, 75% net of what you’ve paid in rent will be deducted from the original purchase price - GST is then added on what’s left to determine the final figure.  You don’t lose your rebate if you continue to rent after 1 year, once you’ve completed the minimum term a reduced rebate is applied.

When will I own the equipment?

You can pay out at any time or work towards ownership with our Easy Own® finance option after 12 months. With Easy Own®, you'll enjoy a:

  • 30% discount on your weekly payments on a 36 month contract; or
  • 15% discount on your weekly payments on a 24 month contract.

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