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Certified Used Equipment - General
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What if I receive damaged equipment?

If you believe there is damage to the equipment you've ordered, please contact your dealer. It’s important to check the equipment as soon as it is delivered just in case there is some damage. If you believe there is damage, please take photos so that you can show your dealer and contact them as soon as possible, so they can assist you. 

What happens if I wish to return my equipment after 12 months?

This depends on the size and condition of the equipment when it is returned to us. You are responsible for either arranging or paying for the transport back of the equipment to Silver Chef. There will be a cleaning/repair charge payable or deducted from the security bond if required. Call us on 1800 337 153 and we'll guide you through the process. 

What are my options at the end of 12 months?

At the end of your 12 month agreement, you can:

  • Continue renting and the purchase price will continue to drop, or;
  • Return equipment with no further obligation*, or
  • Work towards ownership with a personalised discount on your weekly payments on our Easy Own® finance option.

If you have any further questions, please call us on 1800 337 153 or contact us.

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